Every so often we receive letters and emails from customers about their experiences of working with us for their automotive needs. Below are a few comments.
Very happy with the services and prices provided. Brad did an incredibly thorough job looking for parts and saving me money in the process. Definitely did research before and he had the lowest price of all the other shops I called. Also could actually get my car in that day! Which never happens! Thank you for the great work!!
Always have the best experience with SVT. I needed a battery for my car and SVT was able to get it ordered and installed in the same afternoon. Great customer and mechanical service!
We have been taking our cars there for a long time. They are very honest and reliable. They are very professional and will always answer all your questions. They will always advise you on things that you need to do,but will also tell you the things you don't need to do at current time being checked.. Excellent prices.
Another great experience. Thank you.
Brad, Amanda, John, everyone is AMAZING!!! Solved a huge problem on my vehicle!!! Everyone is so nice and the process went flawlessly!!! Highly recommend S.V. Trans!!!!!
Thank you buddy! anytime!
Always good with explanations of work to be done with my cars,trucks or Jeep’s
I couldn’t be more pleased with the service I received at this shop. Visiting Santa Cruz from out of town I was faced with a vehicle that wouldn’t start in park. Scotts Valley Auto Care graciously accommodated my limited window and took my vehicle without hesitation. In just a few hours it’s ready for the trip home. I’m so grateful and would highly recommend this shop to anyone.
Saved me $200 by fixing a problem I thought I had that wasn't a real problem.
Surprisingly fast response and willingness to diagnose my transmission. Received a telephone call from Brad (Manager) who described in detail what the diagnosis was, and what steps he recommended toward solving the shifting problem. Brad and team quickly obtained the needed parts and expertly installed them. They checked numerous ancillary transmission components, tested the fluid, and checked the seals and gaskets. The attention to detail is what impresses me the most. As they say, "The devil is in the details". Scotts Valley Transmission service is some of the best I have witnessed. My truck is my home on the road, and my home is now in order. Thank you Brad and team at Scotts Valley Transmission for helping me!
Always very helpful! Keeps great track of services and car details and goes over everything even with a simple oil change. Love this place