Scotts Valley Auto Repair

Good customer service and great detail

I took my truck in for an obvious issue and while that issue was being diagnosed an unrelated problem was detected. The primary issue was resolved as was the previously undetected issue which was covered by warranty . They handled the repairs and got me back on the road in short order. Good work and good communication.

Great service' great promised time. and fair price

Service was quick, cost effective and successful. They know drive trains.

When you pull your husbands truck into the drive way and it won’t go into park, a small part of you just sinks. I swore we were going to need a new transmission, after all we have close to 280,000 miles on our big dodge. I called our mechanic and he referred us to SV Transmissions. I described what happened and the owner said he was 95% sure it was a repair and not a replacement. Repair being $800 replacement being 3K. I had the truck towed over and IT WAS just a repair. The staff was friendly and new exactly what was going on. The turn around time was quick and when we do need that transmission for our family truck we will definitely head back! Great shop great experience!

Brad and Kaitlyn were helpful. Communication throughout process was clear and accurate.

Honest and will only do the work needed.

Great service, communication, quality and timely work. They have worked on multiple vehicles multiple times for me and have always done and amazing job! Professional work preformed by great techs. Thanks guys. Keep it up!

Understood my diesel starting problem and fixed it.

Great customer service. Fair and honest work, a refreshing surprise considering most shops are geared to seeing how much they can sell to the customer or repairs that just are not needed. Great to see such honesty here with this merchant.