Great communication, service, and professionalism. I highly recommend! This place is great! I have a 30 year old toyota pickup that was popping out of gear and needed fixing. This is an old junker, but still needed, so I made a few calls around. The first couple of places I tried said it was too old and they were not interested in the job. The next place told me (sight unseen, mind you) that the tranny would need to be split and the sychros replaced to the tune of over $1500. The next place I tried said it probably was a shifter bushing (which it was) and they could do it, BUT they would have to fabricate the part due to the age of the truck at additional cost. When I got around to calling Scotts Valley Transmission, they scheduled me within the week to do diag on the problem. They replaced the bushing with a proper, commercially available part, and got me on my way at a VERY REASONABLE PRICE. Most of the cost of the repair was absorbed in the diagnostic stage, so I'm very happy. Go there!