Very friendly customer service, and I didn't feel as though I was pushed to service my car in more ways than I asked. Also they gave me a discount when I inquired about possibly being able to knock down some fees for transmission work. I would come back here again for transmission work on my car. One final thing, the mechanic discovered some problems with my suspension that I was unaware of, and they even had a quote ready for me in case I wished to proceed with fixing it.