Every so often we receive letters and emails from customers about their experiences of working with us for their automotive needs. Below are a few comments.
Honest, willing to fix it and not just replace it. Clear communication. Reasonable price. Reasonable time frame. Clearly understand mechanics very well - great detail in describing issues and reasoning behind actions. These guys are solid.
Thanks good job great service!
Prompt, clear communication, no "up-selling", competitive pricing...and really nice team! Will be back!
Good work and good recommendations.
Great service. Above and beyond quality
Great Auto Shop to get any kind of work done including standard services, transmissions or repairs. I had a small part replaced that would have cost twice as much and a whole day at the dealership. Mark got the part within a couple hours and got it done in an hour! They even worked out a service to get my tires replaced for me at Loyd's Tires next door for less than the dealership. I took the car on a 1k mile road trip with no issues. I would trust my vehicles with Scotts Valley Transmission & Auto Care any time.
Fast response and return of repair
Very prompt courteous service and they fixed my shift on the column and replaced my ignition switch...
Thank you. Your shop has always been friendly, professional, fast and affordable. I always feel well taken care of and trust your shop like no other. This is the reason I drive all the way from San Francisco to get my dodge diesel taken care of.
thank you