Scotts Valley Auto Repair

Scotts Valley Transmission rocks, they do professional work and stand by their work.

They made a prompt next day appointment. Everything went as planned. Before hours drop off and after hours pick up And they communicated with me very well and sent a written report.

Love these guys!

They quickly determined that the transmission completely failed. They ordered a replacement and installed it the next day. I picked the car up and agreed to a follow up appointment in a week. The car drove ok, however I noted two problems. One was the drive mode indicater should have lighted up on the dash, it did not. The other problem was that when descending a hill the transmission should have shifted down automatically. It did not. The Tech should have caught both. Now corrected.

Happy to know these guys are there to help.

I get great service here. I was referred to this shop by a reliable friend. Two visits so far and I could not be more satisfied.

5 stars! I bring both of my vehicles here and can't rave enough about their honesty and friendly staff. It's hard to find a good Ford diesel shop, this is the place! Thx Mark and staff for always taking care of me.

I was told my transmission needed replaced $4K+ I took it to Scotts Valley transmission for a second opinion. They found no problem with the transmission, the problem was in the ignition system, this saved me $$$$.00. My truck now runs great.

Outstanding integrity and customer service! Took in my ancient Previa (1995, 325K miles) because I felt a new vibration, suspected tranny. They quickly checked it out: test drove it, checked fluids, put it on the rack, etc and decided I had a brake issue but the vibration was a mount or isolator ... which they don't do on my car because they would be inefficient since they don't work a lot on Previas. So, they declined to charge me anything for the diagnostic! BTW, a few years ago we had these folks put a tranny cooler on our horse-towing pickup, and it's been doing fine.

Passing though Scotts Valley, I thought I was having a transmission issue with my 2001 Ford Excursion. They ran diagnostics and said the transmission is fine and that I actually had a fuel leak. They got that fixed, serviced the transmission, and performed a couple of other engine repairs as well. They had diagnosed some other issues, but I was not in a position to get those done. They gave me the full print-outs for when I would be able to get it into another shop.