Scotts Valley Auto Repair

After an excellent initial experience I've taken my all of my vehicles to Mark at SVT over the past year. They work for a fair price and provide excellent service. I've had transmission services done, and regular automotive maintenance, all which turned out great. They prepped my RV for a long trip and it ran flawlessly. My Oldsmobile Silhouette recently set the double transcontinental record by driving from CA to NYC and back to CA in 5 days, and who prepped it? Scotts Valley Transmission. Thanks guys!

I know one of the technicians who is a very dependable person, so I thought any shop Brad would work for would also be dependable, and it was great.Met both Ken and Mark who seem to be owners of Scott's valley transmission. They answered my questions. Scheduled to meet my needs. And finished sooner than promised.In addition to the work I asked them to do, they also did a no charge inspection of 90k service with notes indicating brakes have 20% left. That said they didn't upsell me, or find unnecessary things, like jiffy lube always does Price was less than I expected. Service exceeded my expectations. If God forbid, I ever need a transmission repair I would trust them to to do that right too at a fair price.Blaine

These guys are honest. I wanted to spend more money and the technician was completely honest and said i didn't need too.

Best service tech wanted to help the whole way. They didn't sell me something that was already working. Will go back for sure

Top notch.

We recently brought our Honda van into the dealer in Santa Cruz for an oil change and realized that it was also due for its 60,000 mile tune up. We were shocked when we went in thinking it would be a $40 oil change trip and it ended up being over $800 once we added in the tune up. On top of that they told us our brakes needed to be replaced and that was going to be another $600+ which we declined to do since we were already sort of stunned with our $800 price tag. We decided to get another quote and brought it to Scotts Valley Transmissions and Auto Care to see what it would cost there and we were pleased to hear their price was over $150 less than the dealer price. They got us in quickly and even picked me up and dropped me off at my house (which they told me they are sometimes able to do for local Scotts Valley residents). That was a HUGE help since I was toting my four small children with me and had just intended to walk home after dropping off my van. They got it finished that afternoon and my breaks feel great. We were so impressed with the great service that we asked the new owner, Mark, if it was possible for us to bring our van back to them for the regular scheduled maintenance as we were unsure if we could since its still under warrenty. We were very happy to find out that we can and will be doing so the next time we need anything done. Very very strongly recommend!

Professional, friendly customer service. Top quality workmanship on three cars in the family for the two years we have lived in the County. Absolutely fair prices. The world of auto repair is one in which trust is imperative. You can trust these guys, you won't be disappointed,

my clutch gave out as i was driving on 17!!! that was so scary...when i got to the shop, they were so nice. they could tell that i was distressed and their kindness really put me to ease.my car was done the next day! they were so awesome and i will recommend them to anyone i meet.

Good group of guys. They do awesome work. Rigo running coordination, Brad running the shop, Norkely kicking butt in the back and Mark keeping the roof bolted on - they are your go to shop for all repairs.

I had a hard time deciding what to write, and the stars, as I am conflicted...Work = 5 starsService = 3 starsPrice = 2 starsThe bottom line is the new transmission seems to be working good...But the price went way over quote, do to too many extra bad pad parts. Had I not negotiated for a better price, based on the $2400-2900 of the quote (estimate) given (and should take 5 working days to complete), it would have been $4300. I paid $3200 and it was late by several days. The late issue, is a lesser of one because, I want it done right, not poorly/quickly...My Car: 2001 Honda Accord, 4cyc, 221K miles. Well known for transmission issues. First transmission was replaced by Honda at 101K. Even the OEM replacement, last not more than 100K miles, and I got 121K Miles, that got me to 221K miles on the car (with 15-30K Mile ATF oil changes, done by me (AmsOil ATF used))...Repaired: Frictions (what normally wears out) were OK, but slightly worn (replaced any way), Case half (common failure), differential (gears, shaft), and some shifting solenoids (somewhat common failure) that pushed the $2900 to $3200.I'm hopping with all the weak-links fixed, that I'll get more like 200-300K miles, do to the 15-30K miles ATF changes. One can hope...Good luck...